Short scheduling video
Meraki Schedule Sample
Tools: Biteable
Client: Meraki Mediterranean Kafe
Challenge:
Each week the Meraki Kafe posts is schedule on Facebook and Instagram so followers know where to find the food truck. The owner is looking to receive more views on posts without promoting.
Solution:
Rather then the typical static schedule, this short biteable video was created.
Results:
Determined that while some like the video most customers prefer the static schedule for the week.
Customer Service Training
Tools: Vyond, Canva
Client: Meraki Mediterranean Kafe, a food truck in Eastern North Carolina
Challenge:
Meraki Mediterranean Kafe, a food truck in Eastern North Carolina does not currently have new hire on-boarding process. As they expand one is needed to help consistency with customers across all staff.
Solution:
Training has been broken down into parts. Day 1 training in Articulate Rise is followed by shadowing on the truck. New hires then will watch this video before moving into Day 2 of the Articulate Rise course.
Results:
Forthcoming.
